What we process
Local OCR processes screenshots on your computer. With local OCR available, image translation sends only recognized text for translation and refinement. Other image AI requests and compatibility cloud OCR use a private, short-lived screenshot asset. We do not store screenshot pixels, chat messages, OCR text, or prompt-recreation output in our database or logs.
Where data goes
When a cloud image feature is used, its screenshot is temporarily uploaded to ClipAI's private Supabase storage in Singapore for up to one hour. China mainland accounts use Volcengine Machine Translation for fast text translation and Volcengine Ark for refinement and other AI features. Other-region accounts use OpenRouter with zero-data-retention and input/output logging disabled. We do not automatically switch AI providers across those routes.
Website analytics
Our public website uses self-hosted Umami to measure page visits, referral sources, browser/device information and installer download clicks. Query strings, URL fragments, login, account and payment pages are excluded. We do not send account identifiers or screenshot content. A download click does not confirm a completed download or installation.
Retention and rights
Temporary assets expire within one hour. Billing and usage records retain only operational metadata. Contact the support address configured for this deployment to request access, correction, export, or deletion of your account data.